Friendly tech help · West Metro, Minnesota

Tech help from your neighbor, not a call center.

Minnesota roots. Practical technology.

Slow Wi-Fi, a new phone, a scary text from "the bank." MinnyIT comes to your home and fixes it, explained in plain English.

In-home and remote appointments. Flat-rate pricing, quoted before we start.

Services

Two things we do really well

Home technology that just works, and patient help for the people in your family who need it most.

Home Tech Help

For households that want their technology to stop being a project.

  • Wi-Fi dead zones, mesh systems and router setup
  • New computer, phone, tablet or printer setup
  • Moving photos and files to a new device
  • Smart TVs, streaming and smart home devices
  • Virus, pop-up and scam cleanup
  • Backups, passwords and account security

Senior & Family Device Help

Patient, unhurried help for parents and grandparents, with you in the loop if you live far away.

  • One-on-one lessons on phones, tablets and email
  • Video calling set up so they can see the grandkids
  • Larger text, simpler home screens, fewer apps
  • Scam and fraud protection for phone and email
  • Medical portals, banking apps and online accounts
  • Written cheat sheets left behind after every visit
Scam protection

If something feels off, call before you click.

Scammers target Minnesotans every day with texts, pop-ups and phone calls that look official. We'll check it, clean it up if needed, and set things up so it's less likely to happen again.

"Your computer is infected" pop-upsReal warnings never ask you to call a phone number.
Unpaid toll or package textsLinks in surprise texts are the most common trap right now.
"Hi Mom, I got a new number"Always call the old number before sending money.
Gift card payment requestsNo real company, utility or agency takes payment in gift cards.
How it works

Simple from the first call

Tell us what's going on

Email us or fill out the form. A quick description is plenty; you don't need the technical words.

Get a flat-rate quote

We'll confirm the price before any work starts. No hourly meter running in the background.

We fix it and show you

In your home or remotely. You'll know what changed and get notes to keep for next time.

Service area

Serving the Lake Minnetonka area and western Twin Cities

MoundMinnetristaOronoSpring ParkNavarreExcelsiorShorewoodWayzataMinnetonkaPlymouthMaple GroveChanhassen

Not on the list?

Remote help works anywhere in Minnesota, and we can often visit nearby towns too. Just ask.

Check your town
Who you'll work with

Hi, I'm Adam.

I've spent my career leading IT teams and keeping large organizations' technology running. I started MinnyIT because the same expertise should be available to the family down the road, without the jargon or the runaround.

I live here in the west metro, I show up when I say I will, and I'll tell you honestly when something isn't worth fixing.

Questions

Frequently asked

How much does it cost?

Most visits are flat-rate and quoted up front, before any work begins. If a job turns out bigger than expected, we'll stop and talk it through first.

Do you come to my house?

Yes. In-home visits are available throughout our service area. Many problems can also be solved remotely over a secure connection, which is often faster.

Can I set up help for my parents if I live out of state?

Absolutely. You can book and pay on their behalf, and we'll send you a short summary after each visit so you know what was done.

Will you sell me equipment I don't need?

No. We'll recommend what fits your home and budget, and you can buy it wherever you like. Often the fix is a setting, not a purchase.

Is my personal information safe?

We only access what's needed to fix the problem, never store your passwords, and walk you through any changes we make.

Get help

Let's get it working.

Tell us what's going on and we'll get back to you within one business day.

Emailsupport@minnyit.com